We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
2. My shopping from the store this time did not come very fast Thank You product very nice friends nurgaz 80 gr cartridge always recommend with me
Good job fast delivery! Thanks
το πρώτο είχε έρθει σε άριστη κατάσταση το δεύτερο που ξανά παρήγγειλα δεν λειτουργούσε ο αναπτήρας αλλά ο πωλητής ήταν άψογος σε ότι πρόβλημα και αν είχα
Beautiful and small nir product storage multi-arms comfortable portable in car and motor
A little smaller than I expected. Hope it works.
Very small. Even in the box fits in the palm of your hand. I haven't tested the case yet. I'll try to add.
That stove is working. From another store a pin opening a valve in the gas cartouche was too short.
Great burner. Came quickly enough, packed in a plastic box and a package. Checked in the work, everything is fine, piezo ignition works, gas pressure is adjustable. For short hikes the most it.
Burner quality at height. Very compact. Delivery 4 weeks.
ok
very small, very nice
Wery good product. Fast delivery
Arrived quite quickly, less than a month before izhevsk, works)
Everything is fine, came quickly. Brought the courier home.
Goods denied for 3 weeks. Yakyst of enchantment. I recommend the store.
The goods arrived the day before the 60 day deadline, but it is not the store's fault, he shipped the goods immediately. The stove is small, compact but powerful enough. The ignition works great. 600ml of water began to boil within 5 minutes at about half the power of the stove. I am satisfied and recommend the seller !
Excellent Product
Sending and shipping is good, with the store did not communicate. The burner itself looks reliable, but it is necessary to test. There are doubts about the legs-stands, until it was possible to build them perfectly exactly
Mini is the right description! Great for a lite overnight outing
+++
Fast shipping! I did not check in the work!
The beautiful product could be a little more solid can not carry very heavy things but small and beautiful to burn
Perfect!
very nice thank's
He's here fast. Just as it looks in the pictures. I haven't tried it yet.